Product Solutions Engineer

Bengaluru   |   Full Time

Recko Inc. is looking for product solutions engineers to join our kick-ass engineering team. We are looking for smart, dynamic individuals to help us build functional systems that improve customer experience.

About Recko: 

The Recko Financial Operations Platform empowers finance teams in fast-growing internet businesses with a comprehensive and robust technology stack to build and embed innovative financial workflows such as accounting, reconciliation, commission calculation, payment orchestration and reporting, so businesses can accelerate growth, collaboration, and track and manage money end to end. This ensures that every dollar, euro or pound that the company moves is accounted for and the financial needs of the ever evolving business is taken care of.

Globally, the Recko platform securely processes transactions worth millions of dollars every day. Customer-obsessed brands such as Deliveroo, Meesho, Grofers, Dunzo, Acommerce, etc use Recko so that their finance teams can streamline operations with automation and prioritize growth over repetitive and time-consuming tasks around day-to-day financial operations. Our transparent pricing and exceptional customer service guarantees that we power your growth story - one transaction at a time.

Recko is a Series A funded startup, backed by marquee investors like Vertex Ventures, Prime Venture Partners and Locus Ventures. Traditionally enterprise software is always built around functionality. We believe software is an extension of one’s capability, and it should be delightful and fun to use.

Working at Recko: 

We believe that great companies are built by amazing people. At Recko, We are a group of young Engineers, Product Managers, Analysts and Business folks who are on a mission to bring consumer tech DNA to enterprise fintech applications. The current team at Recko is 60+ members strong with stellar experience across fintech, e-commerce, digital domains at companies like Flipkart, PhonePe, Ola Money, Belong, Razorpay, Grofers, Jio, Oracle etc. We are growing aggressively across verticals.

What are we looking for:

  1. Strong experience in MySQL and writing advanced queries

  2. Strong experience in Bash and Python

  3. Familiarity with ElasticSearch, Redis, Java, S3

  4. Exposure to cloud services such as AWS,

  5. 2+ years of experience in the production support

  6. Strong experience in log management and performance monitoring like ELK, Prometheus + Grafana, logging services on various cloud platforms

  7. Strong understanding of Linux OSes like Ubuntu, CentOS / Redhat Linux 

  8. Interest in learning new languages/framework as needed

  9. Good written and oral communications skills

  10. A growth mindset and passion about building things from the ground up, and most importantly, you should be fun to work with


As a product solutions engineer at Recko, you will:

  1. Analyze recorded runtime issues, diagnose and do occasional code fixes of low to medium complexity

  2. Work with developers to find and correct more complex issues

  3. Address urgent issues quickly, work within and measure against customer SLAs

  4. Using shell and python scripts, and use scripting to actively automate manual / repetitive activities

  5. Build anomaly detectors wherever applicable

  6. Pass articulated feedback from customers to the development and product team

  7. Maintain an ongoing record of the operation of problem analysis and resolution in an on-call monitoring system

  8. Offer technical support needed in the development

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